Principal UX Designer

Plano, TX

Who Is ResMan?

At ResMan we believe that great software starts with great products.  We are an intensely passionate and customer-focused group with a need to create and deliver awesome user experiences. 

In this role you should be able to craft seamless web and application experiences and products.  We are seeking UX designers with strong creative, technical, and problem-solving skills who have proven experience with SaaS solutions.  Finally, we’re looking for a designer with empathy – someone who cares about listening to others, understanding the human experience, and creating solutions that matter.

As a Principal UX Designer at ResMan, you’ll serve as a thought leader in the ideation, prioritization and delivery of user-centered designs. The Principal UX Designer collaborates with product managers, developers, and clients to discover, create, and implement software solutions our customers will love. This position requires strong personal project management skills, including the ability to manage competing priorities and multiple concurrent projects. This position will also be responsible for building a full UX function and team within ResMan including multiple UX design positions and external partnerships.

The Principal UX Designer should have deep knowledge and practical experience in application and software design, from design concept creation to development and release, possessing excellent communication abilities. You will work collaboratively with leaders inside and outside of the ResMan organization to further ideation, prioritization, problem solving, and product delivery. You will also be responsible for conducting reviews with senior leadership with a strong ability to communicate customer and business impact of designs and other creative work.

This is a great opportunity for someone to drive industry-changing software innovation and to build a team that delivers industry leading products! 

Essential Functions

User Experience

  • Lead the discovery, research, and data analysis to provide insights into user behavior
  • Produce evaluations regarding the usability of products and digital properties
  • Lead participatory and iterative design activities, including customer interviews, usability testing, and other forms of requirements discover.
  • Work with the Product Team to bring user research to life through personas, journey maps,  story boards, scenarios, flowcharts, and design specifications.
  • Effectively communicate research findings, conceptual ideas, detailed design, and design rationale and goals both verbally and visually.
  • Contribute to user story definition by shaping web and mobile products and applications
  • Produce wireframes, clickable prototypes, sitemaps, user flows and other architecture and interaction design deliverables
  • Help facilitate usability testing and synthesize output to drive iteration and evolution of solutions
  • Review UI to ensure proper implementation and work with engineering teams to hone experience and polish

Visual Design

  • Foster an open, collaborative, inclusive and diverse design culture that promotes design excellence.
  • Use design methods to identify new opportunities for value creation
  • Use your skills in color, typography, layout, and brand to create beautiful user interfaces
  • Create and maintain pattern libraries to guide developers in their work
  • Serve as subject matter expert for the Product team to ensure design integrity
  • Plan and facilitate collaborative discovery and review sessions and work through feedback, with product teams, internal stakeholders, and clients

Qualifications

  • Minimum of 7+ years of experience in interaction design, information architecture or visual design
  • Demonstrated experience with B2B and B2C SaaS solutions
  • Effective at leading and working with cross-functional and matrixed teams
  • Ability to lead, hire, and manage UX designers and develop relationships with 3rd party partners
  • Exceptional communication skills including written, verbal, and presentation
  • Keen attention to hierarchy, contextual meaning, information presentation, and information organization
  • Quick starter and nimble under project constraints
  • Demonstrated passion for the creative process and seamless design
  • Strong interest in and passion for learning new technologies and design skills
  • Understanding of grid systems, responsive web and mobile app design
  • Work in the latest design tools, such as Sketch, InVision, Axure, and/or Adobe Creative Suite
  • Working knowledge of HTML/CSS
  • A portfolio demonstrating your visual acumen, attention to detail, and passion for this amazing field
  • Exceptional communication skills including written, verbal, and presentation
  • Bachelor’s degree; equivalent experience may be considered (minimum of 5 years’ experience in a business role)

JOB CODE: 1000026